Frequently Asked Questions
Everything you need to know about shopping with uni®
What is the standard shipping timeframe?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days depending on your location.
How do I return an item?
We offer a 30-day return policy. Simply visit our returns portal, enter your order number, and print your prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email containing a tracking link to monitor your package's journey to your doorstep.
Does uni® offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination country.
Are your products covered by a warranty?
All uni® products come with a standard 1-year manufacturer's warranty covering any defects in materials or workmanship.